Frequently Asked Questions

No, Higgins is a commercial painting company and we’re specialists in this area. That means housing projects are not within the scope of work we conduct.

At Higgins, we prioritise safety. So, if it rains while external works are scheduled to be completed, inclement weather poses potential safety hazards and the surfaces will be too wet to paint anyway.

Higgins has an online project management system called HOW (Higgins Operational Way). HOW is a paperless, tablet-based system directly linked to our Integrated Management System. The portal provides remote access to important WHS&E documentation, training and records, including Safe Work Method Statements (SWMS), Worksite Risk Assessments and Material Safety Data Sheets (MSDS). It also provides access to risk management and incident reporting, defect tracking, site review and inspection data, and a simplified project completion process, allowing us to provide more efficient and effective on-site project management.

Our IMS has enabled us to achieve an industry-leading ISO tri-certification based on ISO 9001, ISO 14001 and ISO 45001.

All Higgins Coatings tradespersons have Working with Children and Police Checks, as well as digital Higgins IDs. These will be presented prior to starting work on your commercial painting project.

Yes, if after hours work is required to ensure minimal disruption to your building occupants, your project manager will discuss and schedule where feasible.

At Higgins, we plan our work schedule around your facility’s operations and can minimise disruption through staged repaints, after-hours work and flexible working schedules (FWSs).

We can put more contractors on your job to ensure we complete your project. After-hours work can also be arranged to help accommodate tight timeframes.

Higgins guarantees the provision of quality workmanship and products in accordance with:

a. the relevant jurisdiction's “Guide to Standards and Tolerances” in effect at the time of acceptance; and,
b. any relevant Australian Standards.

Maintenance plans are better for your paintwork and bottom line. Instead of undertaking a large painting project every 5-10 years when your paintwork has degraded, a maintenance plan allows you to catch issues early and keep your surfaces in good condition from year to year with building washes and sectional repaints for high-traffic areas. This protects your initial painting investment for longer, reduces the need for and disruption of major maintenance projects, and saves you time and money in the long term. In fact, the ROI of preventive maintenance can be as high as 400%!

We create a long-term structured painting plan. This plan is tailored to your unique needs but will often include a full repaint and annual maintenance painting services.

Aside from the project scope, there are a range of other factors that can influence the cost of your painting project, including:

• The quality and durability of your paint products
• The condition of your surfaces and the number of coats needed
• Paint design requirements
• Access requirements and permits
• The presence of other maintenance issues like concrete cancer, water damage or lead paint
• After-hours work
• Heritage listing

You can read more about commercial painting quotes and costs here.

At the completion of the job, our team will meet with you to inspect the site and ensure the project has been completed to your satisfaction.

At the end of the job, you will have the choice to keep the paint or have a Higgins representative remove it from the site in an eco-conscious manner for you.